March 25 I flew from Austin to Ft Myers with a plane adjust In Charlotte. When scheduling my flight I requested wheelchair help. Had to hunt one up in Austin. Was taken to gate 2hours in advance but was assured there would be aid for boarding. Gate was improved without any one particular at he desk could come across no assistance, and with excellent issue proceeded to new gate. Once again no assistance in boarding.
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I was scheduled to get a flight leaving Ronald Reagan Airport to Columbus Intercontinental Airport these days, boarding at 2:42 departing at three:50. Me and three Other folks , sitting inside the assigned gate, by no means read the boarding announcement. Once we realized men and women ended up boarding went to your gate and ended up turned away. It was 3:04 PM when we ended up informed this. Head you the gate just closed two minutes prior and we sat and watched the plane front of us for another 20 minutes. Men and women were being still dropping off baggage and boarding the aircraft . When asked why we will’t board the aircraft, we were chastised because of the staff for not listening. The gate was crowded, and noisy. I'm able to tell you we could not listen to your staff.
The entire opposite is your staff Liibide (sorry I didn’t get the spelling of his identify). I be reluctant to simply call him a Customer Service Rep. He did help me with a few issues I had on my outgoing flight but in essence was of no help in any respect with my return flight.
I worked at Boeing for Numerous yrs, till I finally arrived to my senses to The truth that the CEO Jim McNerney won't definitely concern himself Using the ‘actual do the job’ staying done. As an alternative, he cuts it down to date with layoffs, that he actually shoots himself from the foot. You should Imagine This may harm. On the other hand, he leaves just a business ahead of the penny drops. He did the exact same point with 3M prior to he took The task because the Boeing CEO.
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I just boarded flight 2578 from lax to SJC and sat down then was lectured to about in which I put my bag during the overhead. It was an embarrassing second for me And that i frankly did by no means respect this flight attendant’s exceptionally loud and arrogant attitude.
I Hope issues don’t get cancelled on the last second. Myson is often a storm watcher, and is nervous as I am. My Mother is obtaining surgical treatment subsequent week and expects me there Protected and seem. Make sure you keep that in mind. I am gonna do my share of praying and hope this may exercise.
Right after this conversation, I´ve made an effort to cancel our flight (not surprisingly I didn´t wish to fly In this particular airplane any longer), though the attendant business brusquely warned us that If your airplane was repaired, our baggage would go With all the plane! Even though I asked For additional of 3 periods to get my luggage. Following +/- three hrs, Despite having a whole lot of folks afraid and fearful the aircraft left toward Miami. As All people within the airplane lost the relationship that might take place at 21: 30h, AA knowledgeable us that we would be reallocated in the next and last flight from the day, see here now at midnight. Provided the lack of Area we deal with in the very first flight (from São Paulo), we experienced managed to guide the seat twenty, which there isn't any chair in front of us, so a little bit more House for your legs. Which fell down as a result of these problems with the hold off. Arriving for the airport, they built us operate (the dude of AA arrived in somewhat auto and explained to Absolutely everyone Hurry up Men, hurry up) towards the airplane. Whenever we arrived at the door the supervisor told us that we would need to go different while in the plane Which we missing the chair 20. She advised us that she needed to independent Other individuals folks to to Permit an adult with a child. Funny no?? Exactly what does she wanted?? My 6 many years aged boy traveling by itself??? I just explained which i desired to fly alongside one another, it had been our past day of family vacation. I even take being accommodated on another flight, she just mentioned, no you are going to fly On this a single, and yet again I listened to, your baggage will go on this flight. My son understood what was mentioned and begin to cry due to the fact he didn´t needed to be separated from one of us.
A business affiliate And that i traveled back again from Punta Cana, DR on flight 1629 from a business trip past Friday (two/5/16) and after that on to Dallas through flight 207. The moment arriving again into Dallas and retrieving our baggage, we recognized a strong odor to the suitcases after which about the contents within, the offensive “musty†odor permeated all the things and on some goods it’s Uncertain the scent could be eradicated.
I also need to comment on the wonderful service AA delivers towards the handicapped. I am eighty four yrs old and now want wheelchair assistance for getting about from the airports. I was amazed and delighted for the assistance I been given, and likewise in the attitudes of the folks who assisted me With all the wheelchair help, as well as the motorists from the handicap carts in Charlotte airport. They were being all so helpful and really friendly also.